Customer Testimonials: Centara Ltd

Centara is a utility mapping and surveying company. With urgent matters often arising that require immediate attention, it was important for Centara to find a training provider that provided flexibility with easily accessible courses. Heather Scott explains why they were confident in choosing us as their go-to choice for training.

Please introduce yourself and your organisation.
Heather Scott, Associate Director at Centara Ltd. Centara Ltd is a Utility Mapping & Surveying company operating throughout the UK, offering a wide range of services. My role involves assisting in the daily operations of the company, with a focus on finance and HR aspects.

Why did you choose our e-learning courses?
We have been using High Speed Training for as long as I can remember. It has proven to be an efficient platform for our general training needs. The service is consistently reliable and prompt, with any technical issues resolved quickly by professional, courteous staff. Certificates are issued promptly after course completion, and the online management suite is particularly useful.

What specific need or problem were you trying to address by taking our training?
We needed someone internally trained to conduct routine legionnaires’ checks in and around our offices, as part of our SHEQ commitments and in compliance with our external accreditations.

How did our training stand out from other options you considered?
High Speed Training was our go-to choice, and we didn’t consider other options for this need. We were confident that the training would be adequate, with efficient access and certification.

How was the learning process for you and your staff?
As with all courses taken through High Speed Training, we found the content easily accessible. The ability to pause and resume learning, revisit material, and the end-of-course assessment are all excellent features.

How straightforward was it to get started?
Once the course is purchased, login details for accessing the learning platform are sent instantly and are very user-friendly, accommodating our employees’ varying IT skill levels. The flexibility to start training, take a break, and resume at the same point is especially beneficial, as urgent matters often arise that require immediate attention.

What specific outcomes have you achieved as a result of using our training?
Completing these courses enables us to fulfil our SHEQ duties, comply with our requirements, maintain our accreditations, and ensure our staff’s safety and well-being. We now have a better understanding of risks in the office and how to manage them.

Can you give an example of any awards, metrics or data to support your results?
The training has helped us retain numerous accreditations, including CHAS, Achilles UVDB, Acclaim, RISQS, DNV ISO 9001, 14001, 45001, Constructionline, and Builders Profile.

What feedback have you received from your employees or other stakeholders?
Our employees were highly satisfied with the training. They found the platform user-friendly, and the course content was thorough, providing all necessary information and resources for office compliance.

Are there any specific features or aspects of the training that they particularly liked?
Again, I can’t rate the whole process enough, from the learning platform, information, ease of accessibility, ability to break off and return at the same position, recapping, issuing of certification, to communication throughout.

Overall, would you recommend High Speed Training to others?
Absolutely! High Speed Training provides an excellent service for general training needs. The platform is extremely user-friendly for staff of all IT skill levels. Any technical issues (not that there are many) are dealt with promptly, and certification is available immediately after successful completion. For those odd occasions where the course is not passed the first time, there is the option to re-take at no extra cost.