Interview Questions for Waiting Staff

Career Development Hospitality Human Resources

As a waiter or waitress, you’ll need to be prepared to answer questions about customer service and food & drink. Get prepared for your interview here.

Sep 16, 2019
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Resilience Quiz

Mental Health and Wellbeing

How resilient are you? What are the characteristics of resilient people? Test your knowledge of personal resilience in our quick quiz.

Aug 30, 2019
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How to Clear Your Cache

Business Fundamentals Training

Clearing your cache is often the way to solve loading errors. We show you how on 8 different browsers, including chrome, internet explorer & firefox.

Jul 5, 2019
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Unconscious Bias Quiz

Equality and Diversity Human Resources Recruitment

Can you recognise your biases and prevent them from taking control? Do you know how they can impact the workplace? Take our quiz to find out.

May 22, 2019
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How to Start a Food Business From Your Home

Food Safety Hospitality Starting a Business

Our complete guide will show you how to start a food business from home. Includes info on food hygiene training, set up & a free business plan template.

May 14, 2019
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How To Take Useful Minutes Of A Meeting

Business Fundamentals Career Development

Minute taking is an extremely important part of a meeting as it can help influence a business’s planning & decision making. Find our tips here.

May 3, 2019
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Customer Complaints in Hospitality – From Our Very Own Experts

Business Fundamentals Hospitality

Our hospitality experts share their experience with customer complaints, providing examples and advice for turning a negative into a positive.

Mar 20, 2019
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How to Become a Private Tutor: Information & Safety Guidance

Education Starting a Business Teachers and Parents

Our guide has the essentials for becoming a private tutor, such as setting up as a sole trader, safeguarding advice & tips for the first session.

Mar 11, 2019
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How to Mark International Women’s Day in the Workplace

Human Resources

Celebrating International Women’s Day in your business shows you are a committed company who values every employee equally. Find out how to mark it here.

Mar 7, 2019
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How to Deliver Effective Feedback in the Workplace

Human Resources Leadership and Management

Embracing both positive and negative feedback helps to create a more successful work environment. Find our tips on how to give constructive feedback here.

Feb 28, 2019
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What is an Occupational Health Assessment?

Business Law and Compliance Human Resources Mental Health and Wellbeing

Employers are required to ensure staff are physically & mentally fit for the job at hand. Find out how an occupational health assessment can help you, here.

Feb 25, 2019
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What are the Differences Between Contractors and Employees?

Human Resources Leadership and Management Recruitment

If your business requires someone to work for you in a way that doesn’t follow standard terms of employment or typical shifts, it can be confusing to know how to…

Dec 5, 2018
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How to Support Hidden Disabilities in the Workplace

Equality and Diversity Human Resources

If a disability is invisible, people may be reluctant to request support in the workplace. Find out how your business can be more accomodating here.

Dec 3, 2018
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Social Media Marketing Quiz

Business Fundamentals Starting a Business

How much do you know about social media marketing? Test your knowledge in our quick quiz. Further information and resources provided.

Oct 12, 2018
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Data Protection in Schools – Guidance for the Education Sector

Data Protection Education Teachers and Parents

The Data Protection Act 2018 is designed to protect the privacy of individuals in regards to how their personal information is processed.

Oct 2, 2018
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How to Implement Corporate Social Responsibility in Your Small Business

Business Law and Compliance Human Resources

90% of consumers would boycott a company if they learned of unethical business practices. Find out how to implement CSR in your business here.

Sep 26, 2018
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How to Apply for a Data Protection Licence

Business Law and Compliance Data Protection Financial

The data protection licence helps you make sure that you comply with the relevant legal obligations. Read our 2018 guide to registering for the licence.

Sep 12, 2018
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Essential Tips for Tracking Your Bar Wastage: Free PDF Download

Business Fundamentals Hospitality

A bar wastage sheet is essential for helping you keep track of lost profit and could improve your overall service behind the bar. Download yours free, here.

Sep 3, 2018
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Cellar Cleaning and Maintenance Schedule for Busy Pubs and Bars

Hospitality Safety Management

Our free schedule template will help you keep on top of your cellar cleaning duties to ensure that serve is as perfect as it can be. Download yours here.

Aug 31, 2018
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How Can I Offer Credit to My Customers?

Financial

A comprehensive guide to offering credit to customers, including common FAQs, how to apply for authorisation and tips for implementing a strong procedure.

Aug 24, 2018
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