How to Promote Equality and Diversity in Customer Service

Equality and Diversity

Equality and diversity are highly relevant factors when it comes to customer service. Find out what is meant by customer diversity, along with examples, here.

Jan 23, 2023
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How to Run a Restaurant Successfully

Career Development Hospitality Starting a Business

Running a restaurant is a complex business operation and there are lots of aspects to consider. Find helpful tips on running a restaurant successfully here.

Jan 20, 2023
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What are Personal Development Goals for Work?

Career Development

Setting personal development goals can have a myriad of positive effects on your career. Discover a list of example goals that you could set yourself here.

Jan 13, 2023
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How to be Productive at Work: Guidance for Employees

Career Development

It’s essential to be productive at work in order to achieve what’s required of you and your role. Find tips and advice on increasing your productivity here.

Jan 6, 2023
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Stress Management Activities to Try at Home

Mental Health and Wellbeing

Everyone will experience stress at some point during their life. Discover a range of stress management activities that you can practice at home here.

Jan 5, 2023
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A Personal Development Plan (PDP) Guide & Template

Career Development Human Resources

A good plan helps you map out a path towards your version of success. Download your free personal development template and study our examples here.

Jan 5, 2023
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How to Develop a Growth Mindset in the Workplace

Career Development

A growth mindset can have a huge impact on our personal and professional lives. Find out how it can be developed and why it is important here.

Jan 4, 2023
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Our Top 10 Resources of 2022

High Speed Training News

From quizzes, posters, guides and the latest industry news, we’ve compiled a list of our favourite resources from 2022. Take a look at the top 10 here.

Jan 3, 2023
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What Excel Skills are Employers Looking For?

Career Development

Obtaining a number of basic Excel skills, along with a few more advanced ones, will help elevate your CV. Find the best ways to describe these abilities here.

Dec 21, 2022
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Careers in Health and Social Care

Career Development

If you are considering a career in health and social care, it’s important to understand the skills required and the typical responsibilities. Find our guidance here.

Dec 7, 2022
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How to Become a Photographer

Career Development Starting a Business

Photography is an exciting career choice, with many different skills and responsibilities. Find out how you might secure a career in photography here.

Dec 2, 2022
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Communication Skills Quiz

Business Fundamentals

Confident in your ability to communicate confidently and effectively? Test your communication skills with our free online communication skills quiz.

Nov 23, 2022
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How to Accommodate Ataxia in the Workplace

Business Fundamentals Safeguarding Adults Workplace Safety

Ataxia is a term for a group of disorders that affect coordination, balance and speech. Find guidance on how to support ataxia in the workplace here.

Oct 21, 2022
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What Defines Good Customer Service in Retail?

Business Fundamentals

Retail customer service involves resourcefulness, initiative and strong people skills. Find our tips to help you improve your customer service skills here.

Sep 7, 2022
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A Guide to 360 Degree Feedback: Free Template

Career Development Human Resources

Receiving 360 degree feedback is a great way for employees to understand their strengths and weaknesses. Download a 360 degree feedback template here.

Aug 31, 2022
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Equality, Diversity and Inclusion Policies in the Workplace: Free Template

Equality and Diversity Human Resources

Full guidance on writing an Equality and Diversity Policy and a free PDF template to download. Fill in your own details and create your own policy.

Aug 22, 2022
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What To Do If You Suspect Mental Health Discrimination at Work

Human Resources Mental Health and Wellbeing

People can be directly or indirectly discriminated against due to their mental health. Find out what to do if you suspect mental health discrimination at work here.

Aug 16, 2022
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How to Chair a Meeting Effectively

Business Fundamentals Leadership and Management

A good chairperson helps meetings to run smoothly and efficiently. Learn about the responsibilities along with some useful tips on how to chair a meeting here.

Aug 5, 2022
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Employee Retention Strategies: Guidance on Retaining Staff

Business Fundamentals Career Development Leadership and Management

Employee retention strategies can help reduce high staff turnover and increase workforce morale. Find guidance on how to retain staff here.

Jul 29, 2022
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How to Manage Your Stress Dreams

Mental Health and Wellbeing

We assess the different types of stress dreams, what each type of dream means and what techniques you can use to effectively manage your stress dreams.

Jul 28, 2022
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