Tips for First Time Supervisors

Career Development Leadership and Management

Gaining a managerial promotion can be both exciting & daunting. Find out how to prepare for success with our tips for first time supervisors.

Mar 19, 2018
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GDPR Glossary of Key Terms

Business Law and Compliance Data Protection

This GDPR glossary covers the definitions of key terms relating to the General Data Protection Regulation. Further information and resources provided.

Feb 12, 2018
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What are the Most Common Types of Identity Theft?

Data Protection Financial

It’s important to be aware of the common types of identity theft so you can protect your personal information.Our guide explains the essentials.

Feb 9, 2018
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GDPR & Third Party Data Processors

Business Law and Compliance Data Protection

If your business uses any third party data processors, you must confirm they’re compliant with GDPR. Our guide outlines what measures you can take to check.

Feb 2, 2018
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Bullying and Harassment Quiz

Equality and Diversity Human Resources

Are you aware of the issues and legalities around workplace bullying and harassment? Put your knowledge to the test in our quick quiz.

Jan 31, 2018
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Complaint Handling Quiz

Business Fundamentals

Take our quick complaint handling quiz to test your customer support expertise. Further information and resources provided.

Jan 29, 2018
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The Importance of Corporate Social Responsibility for Your Business

Business Law and Compliance Human Resources

Corporate social responsibility involves ensuring that your business operates in an ethical & sustainable way. Find out why this is important in our guide.

Jan 26, 2018
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How to Conduct a Grievance Hearing: Tips for Employers

Business Law and Compliance Human Resources

A grievance hearing doesn’t have to be a long and complex procedure. Follow our guide to ensure a fair and efficient process. Further resources provided.

Jan 15, 2018
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Signs of Conflict in the Workplace

Human Resources Leadership and Management

Make sure you’re aware of the most common signs of conflict in the workplace to keep your workforce happy and to help prevent issues from escalating.

Jan 11, 2018
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Implementing a Workplace Health and Wellbeing Programme

Mental Health and Wellbeing

Workplace wellbeing is an essential aspect of any productive organisation. Find out how to harness this with an effective health and wellbeing programme.

Jan 8, 2018
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GDPR Consent Requirements

Business Law and Compliance Data Protection

Knowing how and when to seek consent under the new GDPR regulations can be difficult to get your head around. Our guide outlines the consent requirements.

Jan 5, 2018
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Importance of Respect in the Workplace

Equality and Diversity Leadership and Management

Demonstrating respect in the workplace is fundamental for productivity & wellbeing. Find out how to develop a culture of respect in your employees.

Jan 3, 2018
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What is Unconscious Bias in Recruitment?

Equality and Diversity Recruitment

There are many types of unconscious bias which influence hiring decisions in the workplace. Find out what these are to make your recruitment process fairer.

Dec 18, 2017
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GDPR Quiz

Business Law and Compliance Data Protection

Ensure you’re up to speed with the key GDPR changes coming into effect in May 2018; take our quick GDPR quiz to test your knowledge.

Dec 13, 2017
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Upselling Techniques in Restaurants

Hospitality

Upselling in restaurants is a strategy which your restaurant staff should embrace, in order to boost profits. We’ve outlined some simple techniques.

Dec 11, 2017
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Work Related Stress: Your Responsibilities as an Employer

Human Resources Mental Health and Wellbeing

Employers have a duty to manage their employee’s long-term sick leave and ensure their return to work is smooth. Find out how to achieve this in our guide.

Dec 8, 2017
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Beginner’s Guide to the 11 Types of Incoterms (2010)

Business Law and Compliance Financial

Follow our guidance on the types of incoterms as published by The International Chamber of Commerce, to increase your understanding of international trade.

Dec 6, 2017
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Am I Being Bullied at Work? 12 Signs of Bullying in the Workplace

Human Resources

If you’re asking yourself “Am I being bullied at work?”, the likelihood is you are. Find out what signs and behaviours to look out for here.

Dec 4, 2017
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The Importance of Compliance Training: How to Successfully Engage Employees

Business Law and Compliance Human Resources Training

The importance of compliance training cannot be stressed enough. Find out how to engage and motivate your employees when they’re taking their training.

Dec 1, 2017
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GDPR: A Guide to the Key Changes

Business Law and Compliance Data Protection

There are a number of key changes relating to GDPR which take effect in May 2018. Find out what they are, and how they apply to you in our guide.

Nov 22, 2017
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