Cookie Policy
Effective: May 11th 2023
INFORMATION ABOUT OUR USE OF COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Name | Purpose | More information |
|---|---|---|---|
| Session Cookie | ASP.NET_SessionId | Strictly necessary: Used to uniquely identify your session on the LMS site. | Expires after session is closed |
| Shopping Cart | YourShoppingCart, ShoppingCart | Strictly necessary: Stores your online shopping basket before purchasing. | Expires after 7 days |
| Product Viewing History | ViewedItemsCookie | Functionality: Stores the three most recently-viewed products for ease of navigation on the ‘Our Courses’ page. | Expires after 1 month |
| Authentication | HstIdentity, idsrv.session | Functionality: Used to uniquely identify the user on the LMS site. | Expires after session is closed |
| Cookie Preferences | cookie-preferences | Functionality: Controls if performance and personalisation cookies can be used | Expires after 1 year |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Whilst we endeavour to keep this list accurate, third parties may be subject to change and may not all be listed. We have no control over the expiry of third party cookies.
| 3rd Party | Purpose | More information |
|---|---|---|
| Wistia | Strictly necessary: Video on HST site homepage, helps to track where you were in the video in the case of connection interruption | https://wistia.com/privacy |
| GA | Analytical: Used to understand how visitors interact with websites by collecting and reporting information anonymously. | https://policies.google.com/privacy |
| Targeting: Used to make advertising messages more relevant to users. Also used to prevent the same ad from continuously re-appearing to the same users, ensuring that ads are properly displayed. | https://policies.google.com/privacy | |
| Force 24 | Targeting: Used to collect users' browsing information on our website to send communications which the business believes may be of interest to you. | https://www.force24.co.uk/privacy/ |
| Targeting: Used to collect users' browsing information on our website to send communications which the business believes may be of interest to you. | https://en-gb.facebook.com/full_data_use_policy | |
| Twitter | Targeting: Used to make advertising messages more relevant to users. Also used to prevent the same ad from continuously re-appearing to the same users, ensuring that ads are properly displayed. | https://twitter.com/en/privacy |
| LinkedIn | Targeting: Used to make advertising messages more relevant to users. Also used to prevent the same ad from continuously re-appearing to the same users, ensuring that ads are properly displayed. | https://www.linkedin.com/legal/privacy-policy |
| Reviews.co.uk | Analytical: Used by the content network, Cloudflare, to identify trusted web traffic. | https://www.reviews.co.uk/front/privacypolicy |
| Bing | Analytical: Used to determine the form of advertising that has generated purchases on our website. | https://privacy.microsoft.com/en-gb/privacystatement |
| DoubleClick | Targeting: Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | https://policies.google.com/technologies/ads |
| CrazyEgg | Performance: Used to report user behaviour on a page level to CrazyEgg so that we can improve our user experience. | https://www.crazyegg.com/cookies |
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
