Get in touch with us
Does this answer your question?
Where can I find my access details?
Click the ‘Get Started’ button within your confirmation email and follow the steps. You can add course(s) into your existing account, or create a new account. If you have purchased the course(s) for other people, please do not forward this email on to them as this will prevent some of your learners from accessing the courses.
How do I reset my password?
To reset your password, simply click “Forgot your password?” on our login page and enter your username. If you have set up security questions, you will be prompted to answer these in order to reset your password.
I have selected “Manage the training for someone else”. How do I allocate the training to my staff?
Full instructions on course allocation can be found in the “Help” section on the left hand side of your dashboard. Page 5 of the guide covers course allocation. Once you have allocated the training to your learners and entered an email address for them, they will receive an email containing their login details and a link to our login page.
Take a look at our help page and see if your question has already been answered.
Contact our team
Let us know your query in as much detail as possible. We typically reply via email within 4 hours.
Our friendly customer service team are available to help:
Weekdays Monday - Friday From 9:00 to 17:00
(Closed on Bank Holidays)
Address
High Speed Training,
Riverside Business Park,
Dansk Way,
Ilkley,
LS29 8JZ,
United Kingdom
Telephone
Meet our friendly customer support team members
Vicky
Eli
Karen
Kim
Samantha
Tovia
